WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
HOW DO WE PROTECT VISITOR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
DO WE USE "COOKIES"?
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
|_session_id||Allows Shopify to store information about your session (referrer, landing page, etc)|
|_shopify_visit||Used by our website provider’s internal stats tracker to record the number of visits|
|_shopify_uniq||Counts the number of visits to a store by a single customer|
|currency||Saves user selected preferred currency|
|cart||Stores information about the contents of your cart|
|cart_sig||Used in connection with checkout|
|cart_ts||Used in connection with checkout|
|checkout_token||Used in connection with checkout|
|_secure_session_id||Used in connection with navigation through a storefront|
|storefront_digest||If the shop has a password, this is used to determine if the current visitor has access|
|cookieconsent_status||Stores if user accepts cookie terms|
|_ga||Google Analytics (distinguishes users)|
|_gid||Google Analytics (distinguishes users)|
|_uetsid||Microsoft Bing Universal Event Tracking|
|__distillery||Wistia video player function (records video stop position for playback)|
|jdgm_vote_count_down, jdgm_vote_count_up||Judge.me review helpfulness rating. Creates a cookie per review with ratings.|
|_landing_page||Track landing page|
|riversol_first_visit||Tracks if user has visited the site before|
|muxData||Wistia analytics tracking data|
|_orig_referrer||Used for shopping cart and to track landing pages|
|geo_data||Used for USA/Canada site redirects|
|_s, _shopify_fs, _shopify_s, _shopify_sa_p, _shopify_sa_t, _shopify_uniq, _shopify_visit, _shopify_y, _y, _tracked_start_checkout||Shopify analytics
|_ok, _okac, _okbk, _okdetect, _okla, _oklv, olfsk, hblid, wcsid, _okgid, _okck||Olark Live Chat functionality
DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?
QUESTIONS AND FEEDBACK
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at Riversol [Re: Privacy Compliance Officer] 381 Railway St. Vancouver British Columbia CA V6A1A4